Privacy Policy

At WebFuZsion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Request a quote for our services
• Subscribe to our newsletter
• Engage with our blog or social media
• Apply for employment opportunities

This information may include:

• Name and contact details (email address, phone number)
• Company name and job title
• Project requirements and specifications
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Respond to your inquiries, provide quotes, and deliver website design and development services
• To improve our website: Analyse usage patterns and optimise user experience
• To communicate with you: Send updates about our services, respond to your questions, and provide customer support
• To send marketing communications: With your consent, send newsletters and promotional materials
• To comply with legal obligations: Meet regulatory requirements and respond to legal requests

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. These technologies help us:

• Remember your preferences and settings
• Analyse website performance and usage
• Provide personalized content and advertisements
• Improve website functionality

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

3.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyse data, including:

• Google Analytics: Website analytics and performance monitoring
• Google reCAPTCHA: Spam protection for contact forms
• Email services: For sending newsletters and communications
• Hosting providers: For website hosting and maintenance

These third-party services have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Your consent and preferences

7. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your personal information
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations
• Legitimate Interest: When processing is necessary for our legitimate business interests
• Legal Obligation: When processing is required by law

13. Complaints

If you have concerns about our data processing practices, you have the right to lodge a complaint with the relevant data protection authority in your country. In the UK, this is the Information Commissioner's Office (ICO).